Susan Wall

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Susan Wall came to Star 7 four years ago and she serves as our capable and indispensible office manager. She had her own successful business for 10 years before that and the skills she learned during that time – staff supervision, customer service, organization and bookkeeping – serve her well in her current role.

Susan has a wide range of responsibilities as office manager. This includes case worker assignments, quality control of permanent resident visa applications, fielding additional information requests from the embassies, invoicing and ordering office supplies.

Susan has a positive attitude and a high level of energy. She is determined to ensure that each application is the best it can be. Susan is diligent in making follow-up calls to clients, requesting missing documents so that applications can be processed efficiently. We rely on her to keep us all focused and see to it that deadlines are met.